At HUINAN, we take privacy seriously and implement measures to protect your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to help keep your data secure. Our practices comply with applicable laws in the United States, including the California Consumer Privacy Act (CCPA) and Federal Trade Commission (FTC) guidelines.
1. Information We Collect
We collect only the information necessary to provide a safe, efficient, and personalized shopping experience. This includes:
- Personal Identification Information: name, email, phone number, billing/shipping addresses.
- Payment Information: processed securely through encrypted channels.
- Order Information: items purchased, transaction totals, delivery preferences.
- Technical Information: browser type, device information, IP address, website usage data.
- Communications: records of inquiries, emails, or customer service interactions.
2. How We Use Your Information
Information is used for legitimate business purposes, including order processing, payment management, customer support, website and product improvement, and sending service-related notifications. We do not sell, rent, or trade your personal information without your consent.
3. Payment and Financial Data Protection
SSL encryption is used on all payment pages. Transactions are processed securely through trusted third-party payment gateways such as PayPal. HUINAN does not store or have access to full payment details after a transaction.
4. Data Sharing with Third Parties
Limited information may be shared with trusted service providers assisting in payments, shipping, or IT support. These partners are contractually obligated to protect your data and may not use it for other purposes.
5. Cookies and Tracking Technologies
Cookies and similar tools help improve website functionality and personalize your experience. Certain features may not function properly if cookies are disabled. Cookies are not used for selling your data.
6. Data Storage, Retention, and Security
We use technical and organizational measures to help protect your personal information. Data is stored securely and access is limited to authorized personnel. Information is retained only as long as necessary for orders, legal compliance, dispute resolution, or policy enforcement.
7. Cross-Border Data Transfers
Your data may be transferred to and processed in countries outside your own. Data is always processed securely and in compliance with applicable U.S. laws.
8. Your Rights
You may access, correct, delete, or limit the processing of your personal information by contacting service@huinan.store.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If inadvertently collected, it will be deleted promptly.
10. Do Not Track (DNT) Signals
Our website does not currently respond to DNT signals. Cookie preferences and data collection can be controlled via browser settings.
11. Data Breach Notification
In the event of a data breach affecting personal information, HUINAN will notify affected customers as soon as reasonably possible and take steps to secure the system.
12. Legal Compliance
We comply with U.S. privacy and consumer protection laws, including the CCPA. California residents may request disclosure or deletion of personal data.
13. Changes to This Policy
This Privacy Policy may be updated to reflect legal, technological, or business changes. The latest version is always available on our website. Continued use constitutes acceptance of the updated policy.
14. Contact Us
- Email: service@huinan.store
- Phone: +86 150 6084 4366
- Hours: Monday–Friday, 9:00 AM–6:00 PM （UTC+8）